Privacy Policy

1. Introduction

Vancouver Auto Liquidation ("we", "us", "our") respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or do business with us.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details such as your name, email address, phone number, and mailing address
• Vehicle interests, trade-in details, and test drive or appointment requests
• Financing application details such as date of birth, employment, income, and housing information
• Credit information obtained from credit bureaus with your consent
• Device and usage data collected through cookies and analytics tools, such as IP address, browser type, and pages visited

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and schedule appointments
• Process vehicle purchases, leases, and trade-ins
• Submit financing applications to lenders on your behalf
• Verify your identity and prevent fraud
• Send updates and offers you have agreed to receive
• Improve our website and services
• Meet our legal and regulatory obligations

4. Credit Checks

If you apply for financing, you authorize us and our lending partners to obtain your credit report from one or more credit bureaus. A credit inquiry may affect your credit score. We only request credit information with your consent.

5. How We Share Your Information

We do not sell your personal information. We share it only with:

• Lenders and financial institutions, when you apply for financing
• Credit bureaus, to assess financing applications
• Service providers that host our website, manage our communications, or analyze site traffic, under obligations to protect your information
• Manufacturers and warranty providers, where needed to complete a purchase or service
• Government authorities or law enforcement, when required by law

6. Cookies and Analytics

We use cookies and similar technologies to remember your preferences, understand how visitors use our website, and show relevant content and advertising. You can manage or disable cookies in your browser settings, though some features of the website may not work as intended.

7. Storage and Security

We use reasonable administrative, technical, and physical safeguards, including encrypted connections and restricted access, to protect your personal information.

Some of our service providers may store or process information outside Canada, where it may be subject to the laws of that jurisdiction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Retention

We keep personal information only as long as needed for the purposes described in this policy, or as long as required by law.

9. Your Rights and Choices

You may:

• Access the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Withdraw consent to certain uses, subject to legal or contractual limits
• Unsubscribe from marketing messages at any time
• Ask us to delete your information, subject to our legal retention obligations

10. Minors

Our website and services are not intended for anyone under the age of majority in their province or territory. We do not knowingly collect personal information from minors, and we delete any such information we discover.

11. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page. Continued use of our website after changes are posted means you accept the updated policy.

12. Governing Law

This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. You may also file a complaint with the Office of the Privacy Commissioner of Canada.

13. Contact Us

Questions about this policy or requests regarding your personal information can be directed to:

• Vancouver Auto Liquidation
• 19677 Willowbrook Dr, Langley, BC, V2Y 1A1
• (604) 231-7653
• sales@vancouverautoliquidation.ca